Engaging but losing #human - Head of Engineering Xero Employee Review

2.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Product engineering teams are passionate about delivering high quality solutions. Offices are nice and perks are valuable.

Cons

Work pressure on all teams has ramped up continually for 2 years since CEO changed. Lots of new C level American leadership is removing the trust and human culture. There is very low psychological safety - leaders are afraid to say no, as they exit people who don’t align. New performance/growth frameworks are presented as investing in people, but have hidden “targets” for positive attrition

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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