Amazing Company - Technical Support Specialist Xero Employee Review

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility in Work Schedule: Xero offers great flexibility, allowing employees to manage their work hours to maintain a healthy work-life balance. Supportive Team Environment: Xero fosters a collaborative and supportive team culture where everyone is encouraged to contribute ideas and help each other out. Remote Work Opportunities: With flexible working arrangements, Xero enables employees to work remotely, giving them the freedom to balance personal and professional commitments. Inclusive Culture: The team at Xero is diverse, inclusive, and focused on maintaining a positive and engaging work environment for all employees. Employee Empowerment: Xero trusts its employees with a great deal of autonomy, empowering them to make decisions and take ownership of their work. Focus on Growth: The company is dedicated to personal and professional development, offering opportunities for employees to grow and learn from the team. Work-Life Balance: Xero recognizes the importance of maintaining a work-life balance and actively encourages employees to prioritize both personal and professional well-being.

Cons

No cons, an amazing company.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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