Set Up to Fail - Anonymous employee Xero Employee Review

2.0
Jul 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are nice, work is interesting, willingness to try new things.

Cons

People are actually not that nice behind your back. I was really excited to start this job, but that quickly changed. I received absolutely zero onboarding, training, or explanation of critical processes, then was disciplined when I made errors. I was told that there was an expectation that I would 'hit the ground running' because I was more senior, however, no one would be able to hit the ground running with zero context and zero education on process. I was only 4 months in when I was told I was going to be put on a pip. This is after my first two months were preoccupied with back to back (unpredictable) personal matters - natural disaster in my area and a death in the family. So in one breath I was told they were flexible and understanding of my position, but in the very next breath I was being scolded for not knowing how to do everything. Again, with minimal support. I was also told that I was asking questions that were too basic. So let me get this straight, you want me to automatically know how to do everything with zero errors less than 4 months into a new company without the benefit of being able to ask questions? On top of all of this, I regularly worked 12+ hours days, including weekends. I was constantly glued to my phone fearing I would miss something, especially after the feedback I had gotten.

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5.0
Apr 24, 2026
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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5.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Awesome work culture. You get to meet everyone from every team in the company. Every one are so helpful. Even the people from different teams will help you to achieve your tasks. Even the managers are so helpful. Perks: Wednesday Lunch, Friday Happy hours.

Cons

I haven't faced anything negative in the company.

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