Great company - Sales Xero Employee Review

4.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits and rewards to the sales team. No hierarchy of management. Immediate manager offers full support and training when needed. Xero is a company that cares for their customers and their staff, and this really shows. It's a company you can be proud to say you work at as everyone loves Xero. I'm lucky to be in a relatively new team so I get to take ownership and really make a difference. The offices are modern and have arcade games, ping pong and snooker tables, coffee machine & fizzy drink fridge, stand to sit desks and working with macs. No uniform- casual attire. Free food before team meetings (bacon butties in the morning), fish n chips and prosecco have also been provided in the afternoons. Internal social networking platform is really good for showing staff appreciation in an ever-growing company. Really exciting company to work for, partnered with microsoft and apple, to name a few. Xero shows no sign of lacking and that makes the journey very exciting.

Cons

Salaries could be better, although they are not extremely low. Xero is a company i'd like to work for , for a long time but cannot see this being feasible on my standard salary. Sales targets are unrealistic (not many, if any, people hit them) so can be demotivating, and sometimes makes you fear for your job (if you're in sales). There are a couple bad eggs in the office.

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Xero Response
10y
Thanks for taking the time to write this review. We've been working hard on developing our employee benefits in the UK and so it's good to know you appreciate what's now in place. We were delighted to get a 'very good' rating from our participation in the Best Companies survey recently. We know our sales targets are stretching but we're a growing company who are establishing a huge market presence and large customer base. So, the emphasis on great sales, great process and fast pace is definitely part of life at Xero for us all, including our sales teams. We have a fantastic product though and a world class team of sales specialists and account managers so please pull in support from your manager and colleagues who are here to help you succeed and hit those sales targets.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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