Entry Level - Customer Service Representative Xerox Employee Review

2.0
Jun 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Got hired the same day I submitted an application in person.

Cons

No annual raises, health benefits are subpar, lack of a bonus structure, which creates a work environment where there is no incentive to go above and beyond. No career growth. They are sticklers when it comes to breaks, 10 min breaks only. You have to share headsets with other employees which is not sanitary in a call center work environment.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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