Xerox struggles with its transition from a box seller to a services seller and has an ineffective global structure. - Principal Xerox Employee Review

3.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Solid technology, broad geographic coverage, decent internal tools, many training opportunities, reasonable benefits, some outstanding internal talent, pretty good strategy to migrate to a service delivery model.

Cons

Top heavy management, high cost structure, many silos, lack of integration of ACS into mainstream Xerox, declining global customer demand for print services, arms-length relationship with Fuji Xerox inhibits growth in Asia Pacific, global regional structure is outdated and ineffective.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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