My experience was very upsetting and disappointing - Call Center Customer Service Representative Xerox Employee Review

2.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The pros of this job was that you had a chance to gain experience on the phones and learn more about Humana and what they do.

Cons

The cons was the atmosphere. Adults were in there acting like children, getting mad and arguing. In my one month of working there 2 fights almost broke out. You would think they'd hire people with the decency to control them self and handle their selves in an adult manner.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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