horrible pace to work - Customer Service Representative Xerox Employee Review

1.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

They do provide good training and a decent pay scale. Most of the employees are nice and kind. Security is good.

Cons

This is a culture of fear. Everyday is scary, wondering if you are going to be the next person fired. Supervisors are breathing down your neck all day, but offer no real help. Most of the supervisors were promoted too soon before they even know what they are doing on the phones. There are no solutions and the support structure is almost non existent.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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