Customer Service Tech Support - Customer Service Representative - Tech Support Xerox Employee Review

1.0
Jul 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Great if you're desperate for anything. Minimum wage plus benefits. See cons. Room for growth as long as you're will to sell your soul.

Cons

You're nothing but a number to them. Their entire business model is based on employee turnover to ensure you never last long enough to be eligible for benefits. The bonus system is structured like Vegas. The house always wins. You have to request a day off weeks in advance. So don't expect any leniency.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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