Pros
Public Sector and Major accounts are challenging in the billing and cash organizations giving a sense of personal accomplishment.
Cons
No room for advancement unless you are in "the club" Talent, experience and expertise make no difference in a promotional aspect. Middle management is awful. In the last 5 years I have never seen so many bullies in one organization with the Operational management just turning in the other direction and not addressing poor management, lack luster performance by associates and non compliance. Morale is at an all time low due to no promotional opportunities within the organization and no management sign off when one is found in a different organization or in the field. No more customer focus. its all about making the bottom line number no matter how it is done.