misleading - Customer Service Representative Xerox Employee Review

2.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

If you are already tech oriented, you may be o.k.

Cons

They bring trainees in by the busload and just filter them threw the grinder. It goes super fast, with no way for you to study the basics(your foundation). Your told you get a certain amount of time on the phones to learn and they will help you succeed, but your every move is recorded, they weed you out fast before the training is even complete and they dont really want to help you. I quite a job to take this one and learn something new, it was a mistake. I am now sol with out unemployment.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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