Aug 16, 2018
Xerox Response
7yThank you for your review. Yes, we have the BEST employees and our employees interface directly with our customers. Great customer service requires human interaction and AOT still maintains the human interaction over the automated robot customer service seen elsewhere.
We want to promote from within whenever it's the best decision going forward. This helps keep the talent pool inside the company growing. Yes, we do have turnover in sales and we keep working on ways to lower it each year by hiring the best candidates and giving them outstanding training to be successful.