1.0
Dec 18, 2012
Current employee, more than 10 years
London, ON
Recommend
CEO approval
Business Outlook
Pros
Has been a great place to work for many years. Interesting work, focus on the customer by the front line employees is second to none.
Cons
Benefits and salaries being eroded rapidly. Harassment and bullying by middle management is rampant. Middle management has a level of disdain for the customer service organisation that is palpable. Targets and responsibilities are assigned that are quite out of the control of the employees. No trust either way.