simple interview process should have been a hint of unprofessional atmosphere - Customer Care Representative Xerox Employee Review

2.0
Jan 28, 2013
Recommend
CEO approval
Business Outlook

Pros

easy enough job to get, simple job if you have customer service skills and if you know your way around a computer and can follow policy

Cons

they can definitely pay better, the work environment is pretty unprofessional, the required availability is pretty horrible, training feels a bit rushed and too crammed with information

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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