Confusion among sales - Sales Xerox Employee Review

2.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Not sure anymore!! Hoping for change.

Cons

Sales competing agents each other. Companies are confused. John V. Comes out in a webcast and say we are not going to have multiple vendors selling agents one another. So there’s the Xerox direct, the non Xerox companies that can sell Xerox equipment. BOTH of them compete agents the Core Groups (Now XBS). On top of that the XBS Groups get charged a higher equipment cost to compete for the customer. - putting the XBS at a disadvantage. This needs to CHANGE. The XBS Groups are dedicated to selling and servicing the customers. I know that the XBS Groups need to increase across the country to cover all cities. BUT the Xerox Direct Channel needs to be give to the XBS Groups to handle and services. And there’s no way should a NON XBS Group have to opportunity to sell Xerox equipment (they are not even equipped to service them properly. Let the XBS Groups handle it.

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5.0
Jul 7, 2026
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CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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