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      Xerox

      Engaged Employer

      Xerox reviews

      Difficulty adapting to changing markets - Principal Engineer Xerox Employee Review

      2.0
      Apr 8, 2019
      Principal engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who have not been laid off are really good

      Cons

      IT, HR support is a joke. They cut all severance packages in half a month before laying off thousands of people (some had been there for 30 years). Upper management focuses so much on the next quarter they make poor decisions for long term improvement.

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      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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