Unstable Company - Technical Services Manager Xerox Employee Review

1.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Only good thing about it...if you don't get cut during their process of merging every core company in the US there is a potential for growth as far as other opportunities within Xerox.

Cons

Very unstable company. They kept informing employees that great things will happen and all customer facing personnel are safe from being let go. Only to find out that without a warning they did eliminated the Technical service management position and left an area service manager to handle 30+ Field technicians. With this type of structure...I don't see any development that will take place with the field techs. Everyone became a number just to protect their bottom line. Whatever happen to investing in people??? They sure don't care.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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