I was a slave in a corporate plantation. - Customer Service Agent Xerox Employee Review

1.0
Feb 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed and respected my trainers. They are really great it is unfortunate that they too are slaves to the ego maniac that runs the place.

Cons

Slavery wages, being told you can't use the bathroom except on your break, constant threats of further pay reductions if you cannot make an angry and swearing customer happy.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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