Xerox declining atmosphere in all areas. - Customer Service Representative Xerox Employee Review

2.0
Nov 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Steady work, and well known company.

Cons

Years of decline in benefits and little to no pay raises for last 10 years. Poor management intent on managing by numbers only. Great performers being put on corrective action because certain abstract metrics are not being met.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

See reviews by: Helpful|Rating|Date|All