Potential Nightmare - Customer Service Representative Xerox Employee Review

2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing I ever saw out of this job is the people you work with can potentially be pretty outstanding. You'd almost always find someone with similar interests like you have which makes for good friendships outside the work place.

Cons

Depending on which site you work at, theres going to be a massive difference between what you are taught, and what the Operations Managers want you to do and it will get frustrating real quick. And almost no one except maybe your own supervisor will ever listen to any concerns voiced by you or your teammates.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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