Not a godo place to grow - Customer Service Representative Xerox Employee Review

1.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

They hire managers based off of the "level" of friendship they have with higher ups.... The VP started as a part time delivery guy for machines, which is basically as low as it gets, and he got where he is based on relationship. They promote from within based on seniority and your social level with the higher ups. Sales gets treated like numbers, its a cut throat environment. From what I hear, the technicians and warehouse people are treated like scum, and they are being "bought out buy Xerox" corporate and outsourcing all of their work so STEAR CLEAR of this place.

Cons

Upper management is "clickish" and have heard numerous "hot tub at the mansion" stories while working there. The VP climbed the ladder from being a part time delivery guy not knowing a thing, based on his ability to smooth talk. Get real, listen to employees, and quit the narrative that the employees see daily. This was not the case when the Reeds owned it. SAD

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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