Customer Service Representative - Customer Service Representative Xerox Employee Review

3.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay is okay but for all that we endure we should be compensated a little more that what we are. To come in everyday and get cursed out by customer and possibly loose our job over them taking they anger out on us for them not knowing how to work the product is ridiculous.

Cons

The days off are horrible. I can't work on Sunday for religious purposes but they have me working on Sunday's. When I get sick they don't honestly care.

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5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and Xerox direction is excellent

Cons

Print industry is a little challenging

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team to work with. people are helpful

Cons

Salary is low and depending on which tech you are, you will never learn new things

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