Too Big to succeed - Field Service Technician Xerox Employee Review

2.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

tools and training for the job are great, lower management is good. Xerox equipment is well designed.

Cons

I worked for a subsidiary xerox company. Life was good. Xerox completely bought us, and i became a full xerox tech. Once that happened, monthly lay offs, fewer raises, unrealistic demands, and i went from feeling like a valued employee to just a number. Every month, more people including management were laid off, with those remaining expected to pick up the extra workload. Ultimately i also was laid off. I've been in the industry 15 years, and with xerox 5 years. I am a competent tech, both on the tech side as well as customer side.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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