Caution - Customer Service Representative Xerox Employee Review

1.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay, extensive training program and benefits offered.

Cons

High turnover rate including management. Showed up for work and the trainers and the newly hired management started weeding people out, by pitting employee's against each other. The job core people who where " project based" were extremely mean spirited and rude and got together and started plotting against full time employees to get rid of them. Using slander, threats and rumors very unprofessional. The management was aware this was going on and watched from a far. At one point one employee snatched a marker out of another employees hand and a physical fight almost pursued. Again management sat back and observed. It was a terrible experience

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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