Great fit for some - Customer Service Representative Xerox Employee Review

2.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid training, benefits, lots of discounts through company for movie tickets, retail stores, travel, sporting events.

Cons

Hours, break times are 10 mins instead of the 15 mins that most companies provide now. If you do have to use the restroom prior to break that time is taken off your break time. Very controlled enviroment which I understand they need for the amount of employees and being a call center. The least amount of pay compared to other call center.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

See reviews by: Helpful|Rating|Date|All