I worked at ACS back in 2010 which was then purchased by Xerox, it was not the best experience. - Anonymous employee Xerox Employee Review

3.0
Apr 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at ACS which is now affiliated with Xerox was the fact that they started us off with 12.00 an hour. I worked for Aetna.

Cons

There were several downsides including the fact that we were threatened with being compensated by an "ABC" method opposed to our regularly hourly rate. There is a huge turn over, due to people being let go for really no good reason at all and people leaving because they can't stand the place.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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