Account Representative - Account Representative Xerox Employee Review

2.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product and service department

Cons

Outsourced billing Local management ineffective and tone deaf to employee stress from constant change in policies Local management out of touch with customer base - ineffective in dealing with customer issues in a timely manner

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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