Pros
Good people unless you're in sales dept or in head office. People all over the country work good together and care. Had good training with a person who really cared and made it a good experience even when I'd never flown before. Folks demand you stick to rules but have no idea what it's like in branches. Sales managers will do anything to make their commission and have not a clue how to do anything in the branches they run.
Cons
Been through 4 presidents in 3 years in my GC. Just had a voluntary layoff where my trainer left in June because she was certain her job was next since she was out sick this spring, plus my best AP person in our home office. Feel like I'm lost without a paddle now. Can't get the person who replaced her to help at all. The other trainer is too busy with management stuff to care about us little people.