Great front-line staff, serious problems with culture and some managers - Anonymous employee YWCA Employee Review

1.0
Feb 18, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits such as employer-paid retirement fund Lots of time off and sick time Front-line staff does a great job

Cons

Very low wages, even for nonprofits Does not really seem to support mission of empowerment Management has too much power. This means that good managers can have a great impact, but bad or abusive managers just stay. Lots of drama Lower-level employees are told that management wants their feedback, but it feels like that isn't true. If you don't agree, too bad! Not sure who you can trust They promote a culture of "the YWCA family" where people are expected to chat, share personal info, celebrate birthdays, etc, but eventually that comes to feel false when you can't trust people.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff to work with and the students were a joy to be around.

Cons

Salary was too low for the position and expectations.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Co workers were great and very respectful.

Cons

This organization's treatment of its staff did not reflect the values of the mission it promotes. During my time there, I experienced a management style that felt overly controlling and dehumanizing. Staff were frequently micromanaged to the point where even casual conversations with coworkers were discouraged. We were restricted in where we could go within the building,often received the silent treatment from management, and witnessed unprofessional gossip. The high turnover rate speaks for itself. In my experience, it was driven by ongoing staff mistreatment, ineffective leadership, and a culture where authority seemed to take priority over supporting employees. Although my experience was disappointing and often demoralizing, I did leave with valuable skills, meaningful friendships, and greater confidence in standing up for myself. I am grateful the organization gave me the opportunity to work there, but I sincerely hope its leadership takes time to reflect on how they treat employees who consistently go above and beyond their job responsibilities. An organization's mission should be reflected not only in the people it serves but also in the way it treats its own staff.

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