1.0
Jul 23, 2015
Former employee, more than 1 year
Williamsville, NY
Recommend
CEO approval
Business Outlook
Pros
Good Pay (if you know what you are worth) and great benefits - health, time off, etc... They also like to give you gifts on special occasions.
Cons
Fired me with no warning when I had a 100% quality average. Constantly trying to make the impossible happen by setting unrealistic goals for average handle time. Did not care about their employees. People were swearing at customers and not doing their jobs, but they didn't get fired. There is a lot of favoritism.