Customer Service Rep - Customer Service Representative Yardi Systems Employee Review

great work environment overall i would say

bringing back going into the office

Some team members are genuinely supportive and easy to collaborate with, though the overall experience can vary depending on the person.

Training has been the most inconsistent I’ve experienced in a corporate environment. Expectations are high, but the role itself changes frequently, often without clear communication or proper support. A recent reorganization shifted responsibilities and workloads, and it felt like it was used to delay or avoid well‑deserved raises and promotions across the team. Leadership has also increased micromanagement and plans to move toward a mandatory 2‑day in‑office schedule next year, which adds additional strain without improving collaboration.