Limited Access Makes Job Hard. - Technical Account Manager Yardi Systems Employee Review

2.0
Apr 3, 2018
Recommend
CEO approval
Business Outlook

Pros

I don't have any pros to share at this time.

Cons

It's frustrating that they've taken away client services division access, but did not improve the local servers we have for local restores. It's very difficult to replicate anything locally, which I was taught is a step 1. to my job. Cloud support is out of touch with clients and often condescending attitude towards CSD.

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Yardi Systems Response
8y
Cloud Services is committed to providing excellent customer service to our clients and internal teams. We will review these concerns and identify areas for improvement. Having the right infrastructure and tools in place for CSD is very important but can take some time to deploy. Thank you for taking the time to write this review.

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5.0
Jul 7, 2026
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CEO approval
Business Outlook

Pros

great work environment overall i would say

Cons

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1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some team members are genuinely supportive and easy to collaborate with, though the overall experience can vary depending on the person.

Cons

Training has been the most inconsistent I’ve experienced in a corporate environment. Expectations are high, but the role itself changes frequently, often without clear communication or proper support. A recent reorganization shifted responsibilities and workloads, and it felt like it was used to delay or avoid well‑deserved raises and promotions across the team. Leadership has also increased micromanagement and plans to move toward a mandatory 2‑day in‑office schedule next year, which adds additional strain without improving collaboration.

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