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      Yardi Systems

      Engaged Employer

      Yardi Systems reviews

      Positive Environment, but overworked and no room to grow - Customer Service Representative Yardi Systems Employee Review

      3.0
      May 23, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      positive environment; great benefits, company pays most of the employee benefits and majority of any dependents; fast PTO accrual; current WFH/WFO hybrid; 401(k) profit sharing; supportive of women/minorities; tuition reimbursement available; upper management is caring and genuine;

      Cons

      not a lot of room for career growth; annual increases not guaranteed, even with the current 7.5% rate of inflation from 2021 > 2022; starting pay is slightly under market; many departments are severely understaffed, which makes every workday stressful and chaotic; customer service department has inflexible hours/schedule; difficult to have PTO requests approved; reprimanded for using company-provided sick time;

      avatar
      Yardi Systems Response
      4y
      Thank you for your posting. We are happy to hear that you experienced an inclusive work culture with positive and friendly colleagues, and appreciate your comments about our comprehensive benefit plans. We strive to remain an employer of choice with competitive pay practices and understand that housing costs continue to rise and appreciate the challenges. From time to time, we ask employees to shift around PTO requests to maintain client coverage but believe in supporting work/life balance and want our employees to take time off. We genuinely encourage you to reach out to the Vice President of your department or Human Resources with any ideas for improvements and to discuss your workload and suggestions for helping to prioritize your deliverables.

      Explore other reviews about Yardi Systems

      5.0
      Jul 7, 2026
      Technical account manager (tam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work environment overall i would say

      Cons

      bringing back going into the office

      1
      avatar
      Yardi Systems Response
      2d
      Thank you for the great review! We are glad that you enjoy the Yardi culture and your role as a Technical Account Manager. Yardi has taken a compassionate and understanding approach to our hybrid work policy, and our current approach is to have employees on-site 1 day per week. This model considers the impact to our employees and allows for flexibility and balance in our personal and professional lives.
      1.0
      Jul 8, 2026
      Associate technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some team members are genuinely supportive and easy to collaborate with, though the overall experience can vary depending on the person.

      Cons

      Training has been the most inconsistent I’ve experienced in a corporate environment. Expectations are high, but the role itself changes frequently, often without clear communication or proper support. A recent reorganization shifted responsibilities and workloads, and it felt like it was used to delay or avoid well‑deserved raises and promotions across the team. Leadership has also increased micromanagement and plans to move toward a mandatory 2‑day in‑office schedule next year, which adds additional strain without improving collaboration.

      2
      avatar
      Yardi Systems Response
      2d
      At Yardi, we take pride in our transparent, kind, and respectful culture. Taking care of our employees is of the utmost importance and we work diligently to provide comprehensive training for one's role, a flexible hybrid work model (in which employees are asked to be onsite 1 day per week), and robust compensation and benefits packages. As part of our annual planning, we carefully review the goals for all of our teams and achievable goals are set based on an analysis of market conditions, while maintaining a competitive compensation plan. We genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. We are genuinely sorry to hear that you were not a happier employe and wish you well going forward.
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