Waste of time - Customer Service Representative Yardi Systems Employee Review

1.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked a Yardi for three months. Only to do credit training then I was let go without a chance to even job cause I did not pass final of credit training. They give you all the hard problems so you will fail. They are always hiring for customer service rep with no intent to keep anyone I am sure. I have worked 15years in customer service and never felt so devalued in a position. Their training was a little intense. Kinda ridiculous. They set you up to fail. I am sure the job was 10 times harder than the training but I guess answering phones is not too complicated. I have worked customer service for 15 years never in my life.

Cons

Training was too intense and the job was not what you expected. It over exceeded and unrealistic expectations.

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Yardi Systems Response
3y
Thank you for taking the time to write a review. At Yardi we strive to set employees up for success with kind and empowering leadership, collaborative teams, and a solid foundation of training. We aim to provide each employee with the tools and support they need for a successful career at Yardi. We genuinely encourage anyone who has concerns about training or their deliverables to connect with their manager or HR with suggestions for improvements. We wish you the best in your future.

Explore other reviews about Yardi Systems

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
1mo
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Time off when you're able to get it.

Cons

If you are a high performer, be prepared to take on the workload of others. The company does not consistently hold underperformers accountable, which often leaves stronger employees constantly cleaning up the gaps. Hard workers tend to get burned out quickly. Work life balance is a significant challenge. It’s common to work through vacations, as you are expected to find coverage for your responsibilities while you’re away and reliable coverage is difficult to secure. This can create added stress both before and during time off. Overall, the environment may be manageable for someone who prefers a slower pace, but overachievers should be aware that their workload will expand without additional support. What is the most stressful part about working at the company? Lack of accountability for underperformers, which leaves high performers constantly left to fix their mistakes.

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