Pros
The mission is admirable and people do have good intentions. Working with the students is amazingly rewarding. Benefits are top notch.
Cons
The LA office reminds me of being in high school again - the cool, popular kids get away with whatever they want to do while those who actually work get dumped on. Staff is entirely unprofessional and talk trash about students during their internal meetings, and are unconcerned with improving performance issues (internal or external). It's more important to spin everything as great and "sunshine", regardless of what the truth is. When it comes to difficult topics, site leadership puts their heads in the sand and defers to the younger, inexperienced and unprofessional staff who retaliate against those whom they don't like or are threatened by. Everything is based on "feeling" - and their feelings are rarely rooted in reality, but actually in their own internal insecurities. Be prepared for rule by consensus for everything - very much a mob mentality. Team is continuously late to meetings (even ones with clients), assuming they show up at all. Overall, the team is disorganized, chaotic, emotional and ineffective. To get ahead, be sure to be agreeable at all costs, keep your thoughts to yourself, and maintain the status quo. Lastly, pay is ~1/2 that of market rate.