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Yelp

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Good training but weak leads and repetition - Account Executive Yelp Employee Review

3.0
May 15, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

Good training and some perks

Cons

The leads are weak. You’ll be calling the same leads that have been called by previous reps 100+ times

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Yelp Response
2mo
Thanks for taking the time to share your feedback. We're glad you enjoyed the perks and found our training program helpful in building your sales skills. We hear your frustrations. Sales is definitely a tough job, especially since business owners get so many calls from different salespeople every day. Because of this, we expect that their first reaction to a sales call will often be a "no". That's why we focus so heavily on our training, curriculum, and the ongoing coaching our managers provide to their teams. When reps stick to what they learn in training, they can successfully connect with business owners and share the true value of Yelp. We appreciate the hard work you put in during your time with us, and we wish you the best of luck in your next role.

Explore other reviews about Yelp

5.0
Apr 22, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

1
5.0
Jul 7, 2026
Inbound senior elite account director 4
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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