Valuable Early Experience, But Deeply Flawed Company Culture and Leadership - Senior Elite Account Director III Yelp Employee Review

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Training - Relationship building - Sales Skills - Tactics - Rejection Handling

Cons

Read Advice to find out

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Yelp Response
1mo
Thanks for taking the time to share your feedback on your 8 years with us. We're glad to hear our training helped you build a strong foundation in sales and relationship building early in your career. However, we're sorry to hear that your experience overall was anything less than what you had hoped for. Honesty and transparency in sales are things we coach from the very beginning, and we have a zero-tolerance policy for unethical behavior. With that said, we know the Account Executive role is demanding. While we understand it can be challenging to be held accountable to specific metrics on a daily basis, we know that this is the best way one can be successful in sales. In addition, we focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, and mental health and wellness services, to name a few. We take feedback like this seriously, and we will share your notes with our leadership team so we can keep making improvements. Thank you again for your many years of hard work and resilience, and we wish you the very best in your next chapter.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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