Jun 17, 2026
Yelp Response
3wThank you for sharing your feedback with us. We understand that the Account Executive role comes with challenges, as is expected with any high-volume outbound sales role. Cold calling is a tough task with a high volume of rejection, not just at Yelp, but at any company. Business owners receive tens of calls per day from salespeople pitching various services, so we fully expect their initial reaction to be 'no'. Where Yelp differentiates itself is through our comprehensive training curriculum and ongoing management coaching. We teach our Account Executives to handle this rejection by remaining persistent without being pushy, focusing instead on providing genuine value to the business owners they speak with.
Thanks again for sharing your feedback, and we wish you the very best in your next role.