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      Yelp

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      Communication with management varies; AE role is tough - Senior Account Executive Yelp Employee Review

      2.0
      Jun 21, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of communication with management - depending on the manager of course.

      Cons

      Being an AE at a company like Yelp is not easy. You have to have the work ethic and the ability to be able and willing to cold call, be hung up on, say the same things over and over again.

      avatar
      Yelp Response
      3w
      Thanks for your feedback! As you mentioned, the Account Executive role isn't easy, which is an expectation we go to great lengths to set during our interview process, as we don't want to spring any surprises on folks on day one. Cold calling is a tough task with a high volume of rejection, not just at Yelp, but at any company. Business owners receive tens of calls per day from salespeople pitching various services, so we fully expect their initial reaction to be 'no'. Where Yelp differentiates itself is through our comprehensive training curriculum and ongoing management coaching. We teach our Account Executives to handle this rejection by remaining persistent without being pushy, focusing instead on providing genuine value to the business owners they speak with. We appreciate your feedback and wish you the best in your next role.

      Explore other reviews about Yelp

      5.0
      Apr 14, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      No negatives come to mind

      5.0
      Jul 7, 2026
      Inbound senior elite account director 4
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

      Cons

      Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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