Decent opportunities but micromanaged on calls - Senior Client Director Yelp Employee Review

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

What you expect. Low-medium base, good opportunities for 50/50 split plus of commission if you are working semi hard. Expectations of dials, talk time, etc..

Cons

Managers listening to your calls almost every call it seems. Book of business that doesn't trust you due to being burnt by every past rep.

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Yelp Response
1w
Thanks for sharing your feedback! We're glad to hear that overall you're enjoying your time on our team. Our managers are hands-on by design, not to hover, but to help. Whether that's jumping in on a call or checking in throughout the day, the goal is to make sure nobody's left to figure things out alone. This approach sometimes includes managers barging in on calls to assist with closing deals, or conducting multiple team check-ins throughout the day to ensure everyone is on track to achieve their goals. We recognize this demanding environment is not for everyone, but we believe it creates a successful and supportive framework by encouraging people to continually improve. If you have any questions, we encourage you to lean on your manager for support. Thanks again for your feedback!

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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