AE Chicago - Account Executive Yelp Employee Review

1.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice digs, friendly colleagues. Yelp set me up for a more lucrative opportunity with a much better product. So there's that. If you can shine it on long enough, this can lead to a better career elsewhere after you cut your teeth in sales.

Cons

What happens to your brain when you become a manager or director at Yelp Chicago? Sure do wish there was a Nielsen Study for that enigma; I need charts and graphs to understand. I swear they pump these kids' egos up with so much praise and kool-aid for their 3-month stint of sales success that after they've been promoted---they lose all sense of reality. I wish you could hear the moronic ways they bicker and argue with you, desperately trying to sell you on the idea that you're the problem, no matter what. You better smile and nod, because they will can you and kick you out the door faster than Yelp's contracts cancel. Woah! That's fast! My manager was so. far. up. my. butt. every second of the day, hounding and hounding me to update dumb metrics spreadsheets, push more calls out, sell to absolutely anybody that would answer the phone no matter what, update the spreadsheet again, go to the millionth "round up" of the day, vet 30 selling leads in 10 minutes, stand up out of my seat to "create energy" for "power hours," timing my breaks, write her emails with sorrowful explanations as to why I didn't set enough appointments in a day, asking me to work overtime without pay to vet leads and save work hours for calling, CONSTANTLY nagging me about my leads and "where they're at" and making me call them 5 times a day for a decision if they didn't buy right away on the first call. They know nothing about sales outside of Yelp and that's why they have these absurd hair brained ideas. I'm just glad it's over.

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Yelp Response
9y
Thank you for the feedback! We take pride in our sales training program, so we're happy to hear it helped shape your career. We value professionalism in the workplace and it sounds like you've had an opposite experience. We take this feedback seriously as we're always looking to better our manager training program. Feel free to reach out to me directly for any additional feedback you'd like to share.

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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