Smile & Dial. - Anonymous employee Yelp Employee Review

3.0
Jul 19, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people, you will get along with everyone - Great training, you feel that your progressing quickly in your role - Great on a resume - Awesome benefits (100% paid vision, dental, medical 15 days pto, etc)

Cons

- You make cold calls all day long - You CANNOT choose your territory so you may be stuck with Tulsa, Ok and have the same quota as a peer who is calling into downtown LA or New York... - Transferability...you drive the full sales cycle which is unheard of at any other role of this caliber. BUT you get burnt out so much sooner than anywhere else since your doing the same exact job the entire time (only change in promotions are monetary, day-to-day job never changes from day 1). So when it comes time to apply elsewhere, you have 1-2 years of experience that very well may be equivalent to 4 years elsewhere, but its hard to put that on a resume. - You are replaceable. New class gets hired every 2 months and the idea of retention seems to slip managements mind.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

No negatives come to mind

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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