Pros
- The people are great. Since they're burning through so many new graduates, it's a perfect opportunity to meet new friends if you're in the same boat. - They offer a few nice perks like a $60 wellness stipend and a limited kitchen, also kegs on Friday... But they're only offering these because they're desperate to hang onto people. The miserable day-to-day is absolutely not worth two cheap IPAs on Friday.
Cons
- It's CONSTANTLY a Jekyll and Hyde situation with higher-ups. It's sunshine-and-rainbows all throughout training, then someone breathing down your neck about metrics as soon as you're out. They hire you on with the promise of internal promotion and opportunities outside of sales, then later tell you they'll *maybe* consider the top-tier executives to train for a slightly-higher position sales role a year and a half to two years from now and that it's practically unheard of to move out of sales once starting as an AE. Things like that, all the time. - The expectations are ridiculous and only getting worse as time goes on. How are you supposed to have meaningful conversations with people when you're expected to make 80+ dials a day? Or have an hour and a half of daily talk time when people literally just yell at you and hang up? Just as an example, the first territory I got was in Hawaii, which is three hours behind California. So I was expected to start calling businesses at 5:00 AM their time... It was rare that anyone ever answered and if they did, it was with "Do you know what time it is?" Yes, I do, and I'm so sorry. Anyways, not ideal for closing any deals. - Really, you're just treated like a dispensable teeny-tiny cog in the machine. I never got the impression that any management cared about the growth of the new AEs because over 1/2 quit within a year. Not to sound dramatic, but it's pretty soul-crushing to work at Yelp. Listen - You didn't go to school for four years to be harassed by small business owners on the phone when you're doing something that can easily be automated. If a cold-calling sales job is what you want to do long term, go for it, I guess, but if not... Have enough respect for the work you've done, the experiences you've had and the intelligence you possess and keep looking for a job elsewhere.