If you're thinking of working here, don't. - Account Executive Yelp Employee Review

1.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

-Free food, young people, and good music -Good benefits

Cons

*This is a telemarketing position, not an Account Executive position. You are making 80+ phone calls, talking for 3.5-4 hours of actual talk time, setting 5+ appointments, and pitching 2-4 businesses a day. You're not doing anything else. This classifies as a telemarketer, I'm sorry! When someone leaves their job for this "opportunity" it should be made very clear. If you don't do the previously mentioned metrics then you are made to feel like a failure. Sometimes you just may be on the phone with a really good lead who might take longer to talk then others! It happens! Although there are some good managers here, most are poorly trained and this is their ONLY experience with ad sales for the most part. You read straight from a script and management doesn't like when you ask why you are being told to say something. They barge your calls and will tell you what to say even if it's not how you prefer to talk to someone. You feel like your job is very fragile here and fear you may be fired if you're having a bad week/month. In few months of employment here, I've witnessed about 5-10 people get fired or quit. *Another thing that was bothersome was the lack of diversity here. With a New York office employing a lot of people, this shouldn't be an issue. They talk about the "culture" of Yelp all the time. This culture is a mixture if mostly white, young, hipsters. HR even made a few comments how we are a company of mostly young people so that's why the benefits are so good. Being in my mid to late 20s I should NOT feel like an old soul here! Why not add some diversity into this mix? It would only benefit the company to have different people with different life experiences.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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