Just stay far away - Junior Account Executive Yelp Employee Review

1.0
Oct 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Free snacks but that's really it.

Cons

I can't begin to even understand how I managed to stick it out so long. Out of all the jobs I have had in my sales career this had to be the absolute worst. 1. Commission- First and foremost the commission structure of this company is pitiful. When you start you must close $30,000k to be commission eligible. Once you are pass that point each month you must first close $12,000k, then you will receive commission. However, there are numerous upon numerous people DO NOT close that much in a month. On top on that the commission is taxed 53%. 2. Management- I can say there is only one director who has a general concern for each and every rep in there pit. The rest of the directors are condescending and trash talk about the reps in there "neighborhood" but also their own managers. In the beginning it is always said that they will support you no matter where are you in the org. On the other hand, as time goes on you will notice that the managers are selective and will only boost up those who they like, are closing, or anyone who had the luck of getting a good territory but does not realize it. Moreover, managers are immature and have never worked in any other sales org besides yelp. 3. Demographics- This has been brought up by several people at the org. Large majority of yelp is caucasian which discourages the minorities who work here. Former reps and present reps have told me about certain awkward and borderline racist interactions with others at this company. In my opinion no one should feel uncomfortable at the workplace, and it is embarrassing to know this happens all the time. 4. Territories- At the end of your training you are assigned a territory. You better hope you have a populated city or else you are indefinitely screwed. They will tell you it is randomly selected but your territory is dependent based off your interview. After training it is up to your director which territory they want to assign you. I still to this day work with people who never hit quota since they are calling into an area that simply does not use yelp. Yelp will not take no for an answer because you will be calling the same territory, depending on circumstances, for 10 months after training until you are assigned a new one. Those who are assigned good territories will tell others around them what they are doing wrong. Mind you these are people who are fresh out of college or never worked in sales(No I'm not joking). 5. Sales Tactics- Pushy, aggressive, whatever negative adjective you can think of, that is what this company consist of. You are forced to be aggressive on the phone. The point of each call with these businesses is to play off their fear and anger, not to have a general care for there concerns. When it comes down to it you are not discussing but in fact debating. You will be arguing with people all day who do not want to hear from you. Accounts you sign up will cancel in less than 4 months, the program that is offered is made to max out each month though we tell people it will not.

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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