This Job is Worse Than You Could Ever Imagine. - Account Executive Yelp Employee Review

1.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

There's only one positive about Yelp: Great Health Insurance! Of course it's easy to offer health insurance at zero premium when 95% of your workforce is under 24 yrs old with a college degree. So we shouldn't give them too much credit for figuring that one out.

Cons

Working at Yelp is literally a waking nightmare. You get to the office every single day at 8:30AM sharp. If you are there at 8:31AM you will get a phone call and a text from your manager asking where you are. If that's not the first time you were 1 minute late then you may even have a sit down with your "director" to go over why you were late and if everything is ok. From there, you will sit in a chair and read the same exact script as the person next to you. Every person you can hear will be having the exact same conversation, all day long. If you get up from your seat, your manager will want to know why, where you are going, how long you are going for, etc. From 8:30AM to 12PM all you will do is dial down the same exact list as the day before. Every single day you will get the same voicemails. You will get the same busy signals. But you have to keep calling the same numbers because your "manager" refuses to give you a new territory or acknowledge the fact that your territory has been burned to the ground. Then 12PM hits, lunch time. Since Yelp doesn't pay ANYTHING close to a living wage in any major metropolitan city the majority of the company will pile into the cafeteria to eat wet single serving deli meats on a variety of wraps or you can choose the smallest side salad you've ever seen. There will also be snacks and sugary drinks. Whatever they could give you to distract you from the fact that this is by far the worst job in America. Come 1PM you better be back at your desk. Every day. No excuses no exceptions. Lunch is over and you resume calling the very same 80-100 numbers you had been calling from the day before. These people already told you they aren't interested, however you have to call them, or you will get another meeting with your manager to explain why you aren't making any calls. This will continue to 5:30PM. Then you can go home. Underneath this unbelievable sweatshop of horrors, you will see no less than 10 people crying in a given week. I've never seen so many employees crying at work. Not because the job is so challenging, but because you are told to swindle hard working business owners out of their credit card, and if you don't keep literally yelling at a business owner to give you his credit card or to pull their car over (yes your manager will actually yell at you for not telling a business owner to pull their car over) you need to have ANOTHER meeting with your manager to discuss your bad attitude, or bad body language, or who knows what else. This nightmare will continue on 5 days a week, until Friday. Then on Sunday, you will be faced with the worst anxiety of your life, because you can't believe that you are going to have to spend the next 5 days literally chained to your desk where you will have all of the same discussions as the 5 days prior all over again. I remember telling my parents that I would have more pride in my work if I was a garbage man than I have working at Yelp. If you want to leave and find a new job you will need to come up with COUNTLESS ways to lie to your manager as to why you will be late. Why you will be off. They will ask you to your face if you are interviewing for other jobs. They will pressure you. And the best day of your life will be the day you QUIT and never have to go back to that sweatshop ever again.

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Yelp Response
7y
We're sorry to hear that your experience working at Yelp was not what you had hoped for. We agree that sales, and even more specifically inside sales, is not for everyone. It requires hard work, tenacity, and incredible resilience to overcome the rejection you receive on a daily basis. As a result, we feel honored to have so many talented and passionate sales people working at our organization. While ultimately this wasn't the right role for you, we're happy to hear that you seem to have found something that you are truly passionate about and wish you the best in your future endeavors!

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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