Only good if you decide to drink the kool aid and never look back. - Sales Manager Yelp Employee Review

2.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

I do not agree with all the people knocking the job because it is "cold calling." I will give Yelp the fact that they are VERY transparent in what your day to day will look like. Bordering almost scaring AE's in the interview process with how many times they tell you that you will be making 80+ calls and facing rejection all day. That is about the only thing they are transparent about though. Fully stocked kitchen, 40 hour work week, barista on site. While this is something that used to set Yelp apart, it is now becoming more and more common and its getting harder for them to use these perks to reel people in.

Cons

Yelp has built itself around a culture of transparency, authenticity and that if you put your head down and work hard you will be rewarded. This is all not true. When they tell you to be yourself, they mean who they want you to be. This entails kissing up to upper management, being corny and "positive" about the job a.k.a not batting at eyelid at anything that doesnt make sense or just plain lies or flaws in the system. By transparency, they mean you tell them everything you do wrong and everyone else does wrong but NEVER EVER doubt anything the company does because that means you are "not being positive" and "not trusting the process." While the company is trying to grow up, they have also embraced a new stress on "professionalism." This is mostly because of all the Glassdoor reviews about how unprofessional management is. Instead of actually fixing internal issues and really looking in the mirror, upper (in office) managers have decided to take it upon themselves to be the "professionalism" police in minor things such as dress, etiquette and communication. While I agree this is all important, it is maybe 5% of what is meant when they are called unprofessional. It is mostly the micromanaging, the inconsistency and the fake aura around the entire office. However, since this is a lot harder to fix, they have decided to mirror in on the things that they can control (and further micromanage.) They value low performing managers that dress, talk and campaign upper management but also go flirt and hookup with their subordinates over managers who over perform but do not drink the kool aid. At the end of the day, company is failing, product is not advancing at all, sales techniques are outdated and the only saving grace of that company is the diamond in the rough hard workers that they manage to get to stick around. However, because of the reasons listed about they are also driving those people away.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

No negatives come to mind

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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