Anything Else - Elite Account Director Yelp Employee Review

2.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great foundation and training program to give you a solid foundation in learning sales - Full benefits (good insurance) - Fun people

Cons

- So many company politics, inadequate managers who are not qualified, drama, etc. - Product doesn't work and sales frequently churn and cancel resulting in employees having to pay back commissions via chargebacks - Unrealistic daily expectations and burnout - "reply all" emails that are redundant sent out multiple times a day, 80 cold calls to the same businesses in increasingly smaller territories - Constant micromanagement - No flexibility to work from home - literally chained to a desk to mass cold call - this is truly a call center - Horrible PTO and sick day allowance - most tech companies give you unlimited PTO and sick days, not here - only 15 days pto per year and 5 sick days (mind you there are 12 months in a year smh) - Getting treated like an idiot - Lack of professionalism, everyone prying into your personal life - Horrible pay - you'll make more as an uber driver than here

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

1
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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