Pros
Getting 1< year of professional experience at a well-known company has opened up opportunities for other entry level roles. Young co-workers (if that's your thing.) Most people in the office are under 30. The Senior Director/Head of Office is ~35ish. On that note, the Chicago Head of Office is a great guy. He and the HR dept seem to care deeply about making Yelp a good work environment. Most of the other directors are great leaders and motivators as well. Free beer, and free food. Makes it easy to save money. Not a place where they fire you swiftly for missing quota a couple times. Everyone gets a pretty comfortable amount of wiggle room and support before they start talking about termination. Quick sales cycles - when it works out. If you're comfortable accepting low transaction sizes (and super high output) for relatively quick deals, you'll be happy to hear that one-call closes are pretty common in Yelp sales.
Cons
The worst part is the useless and obnoxious managers. Yelp sales is the blind being led by the blind. Most sales managers at Yelp have under 2 years of sales experience before they're promoted, and it really shows. These people don't know how to deal with others, and they barely know how to sell. They act like high school teachers that impose stiff (and ever-changing) rules and pull sales reps into rooms to scream at them. It's easiest for Yelp sales managers to take a condescending, bad faith, authoritarian approach but it stunts the growth of their salespeople. The inexperience in management leads to massive incompetence, bad attitudes, frequently-moving 'goal posts', and ultimately HUGE turnover rates. Out of my training class of ~60 people, about 45 of them quit before their 1 year mark. Probably half of them quit within the first 6 months. Every entry level cold-calling job is going to have a pretty high turnover rate, but Yelp's is insane. Yelp has an unethical sales culture. You call random business owner's with Yelp pages, push them super hard to make time to talk to you, and push for a quick hard sell, all while exaggerating our product's potential, omitting facts, and in some cases straight up lying to them about the platform's effectiveness. All at the direction of your manager. You're cold-calling to sell advertising. Don't be fooled by this being B2B sales. The conversations are reminiscent of a rando who calls you to sell insurance, "help" re-finance your student loans, or upgrade your cable subscription. None of these business owners want to buy ads. If they did they would have called us (or there's a way for them to easily sign up on the website). You have to 'generate a need' to coerce them to speak with you. It usually sounds like this: "I know you're not interested and want to hang up on me, but how do you expect to pay back those loans you mentioned if you don't generate some new business? Give me 10 minutes of your time and I'll show you how..." What makes Yelp somewhat unique is the awful standing they have in the eyes of their clients. No matter what way you look at it, it's usually better for prospective clients to advertise with other online pay-per-click or pay-per-lead websites. I won't go into details here, but most prospects who are in the market for online ads will (rightfully) look elsewhere. Also, a lot of the clients you call have been receiving weekly cold calls from Yelp for the last 5-10 years. Then they have to put up with a "persistent" sales rep that won't let them off the phone. We have a reputation among small business owners for being super annoying and have an ineffective product, with good reason. And potential employers have heard of this reputation, too. I've been told "oh you work at Yelp? Our culture isn't quite as... aggressive here." Because of this perception, Yelp is even worse than your average cold calling job. Not many experienced salespeople would ever stoop to taking a job at Yelp, and most inexperienced hires find better jobs quickly. Because of this rough lot, Yelp hires just about anyone with zero sales experience whatsoever to fill desks and replenish their offices amid mass departures. Many people at Yelp are fresh out of college and have no idea what they're getting themselves into. My advice to someone in that position - like I was when I started working here - is say no to their offer. I wasted a year and a half at this bummer of a job.