Pros
I made some amazing friendships here and genuinely likes being around most of my colleagues. Training program was great- they hire most employees with no sales experience and do a great job training and developing them for the first two months. There’s opportunities for growth- but mostly just to do a different version of the same job. If you work hard and do well, you can make solid money despite low base salary. Benefits were also great despite pay being low for the market.
Cons
High school- yelp has tried to get rid of the college 2.0 stigma and in doing so, has made things worse. It is insanely structured and it is very clear that upper management does not trust their employees to act as responsible adults- they push this onto their managers to make sure they are on their AEs about EVERYTHING Unhealthy environment- for managers, you’re never quite doing enough. They’ll have you breaking your back and spinning in circles if you’re not successful (aka over producing on revenue goals), whether that’s for a couple weeks or longer term, regardless of how hard you’re working. Retention is made your problem, regardless of factors outside your control. Feedback- yelp prides itself in being a very open environment for giving and receiving feedback, but in reality, feedback for the company/product is not well received. Instead, you’ll be told that you’re not bought in and as a result your team isn’t. Growth opportunity- while there is a clear and accessible upward path, it is extremely linear- so there is little opportunity to diversify your skill set